Chantal has been extremely professional and assisted me with my wedding slideshow. We have made number of changes, even after we signed off on final product. Chantal had gone above and beyond with her customer service to ensure I had my perfect slides before my wedding day, her understanding and assistance had been greatly appreciated. I strongly recommend her.Nam
Chantal carefully and patiently explained how we were going to do it, step by step, so I fully understood the process. After several weeks I could see it all coming together with the behind scenes work being done by Chantal but also the housekeeping work she passed to me. Several months later I feel confident and have developed the skills necessary to continue on my own knowing I have a variety of back up systems in place. Chantal helped me achieve my goal but also gave me back the passion to take more photos because I knew I could be organised and find them quickly in the future! Jan
At the end of the process, I am so glad that we embarked on this path to have the important details of our modern life sorted and organised.
I must thank you for your flexibility and honest advice. You arrived at our home, which had no electricity due to a power line upgrade, and powered on with a laptop, sorting through our mess of paperwork, documents, certificates, and assortment of unruly files.
Your methodical approach helped us to sort through what was needed and also get rid of an enormous amount of paperwork that was cluttering our life.
In the end, we had consolidated two boxes of ‘cream’.
Last month, during an unprecedented heat wave, we were notified by the Country Fire Authority that a bushfire was fast approaching, and it was posing a potential threat to our home. So we activated our fire plan, which was to leave immediately.
For the first time, we were able to grab our two boxes of Family DocuMap files, place them at the door, grab our external hard drives and slot them in the spaces left over in the boxes. We left with not much else.
That experience made me realise how much Family DocuMap enabled us to get out the door quickly.
The hard copy file you have provided us, especially with the ‘to do LIST’ to complete as well as useful suggestions on how to update and keep our DocuMap relevant, has been an excellent prompt for filling all the gaps, such as making a living will and considering power of attorney.
They are such hard decisions and considerations, but we have realised that we must make them and accurately inform our loved ones of our wishes. DocuMap makes it easy to do so, and with your professional, friendly and sensitive guidance, we will achieve the peace of mind that we have always wanted for our family—for planned and unplanned circumstances. Mun Rosewarne, Mother of two, professional architect
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